Terms and Conditions
Welcome to Xemsis. This website, xemsis.com (the “Website”), is owned and operated by XEMEX pharmaceuticals Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Xemsis. By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”) and any additional policies referenced herein. If you do not agree to these Terms, you should not access or use the Website.
General Overview
These Terms govern the access, browsing, and use of our website and services. By using our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, along with our Privacy Policy and any additional policies posted. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. It is your responsibility to periodically check for changes. Your continued use of the Website constitutes acceptance of any updates.
User Eligibility
By accessing or using this Website, you represent that:
- You are at least 18 years of age, or if under 18, you are accessing the site with the consent of a parent or guardian.
- You are legally capable of entering into a binding contract under applicable law.
- You will provide accurate and complete information when required for registration or transactions.
If we determine that any information provided is false, misleading, or violates these Terms, we reserve the right to terminate your account or restrict access.
Account Registration
While browsing the Website does not require an account, certain features (such as purchases, order tracking, or exclusive content) may require registration. If you choose to register:
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of any unauthorized use or security breach.
- We reserve the right to suspend or terminate your account at our discretion if fraudulent activity is suspected.
Product Purchases & Payments
- All purchases made on this Website are subject to product availability.
- Prices for our products are subject to change without notice.
- We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
- Payments are processed through secure third-party gateways; we do not store credit/debit card details.
For more details, please review our Refund & Return Policy.
Shipping & Delivery
- Orders will be processed within the estimated delivery time as indicated during checkout.
- Delays due to unforeseen circumstances (weather, courier issues, etc.) are not under our control.
- Customers are responsible for providing accurate shipping information. Incorrect addresses may lead to failed deliveries or additional charges.
Intellectual Property Rights
All content on this Website including but not limited to text, images, trademarks, logos, product descriptions, and graphics is the exclusive property of Xemsis or its licensors. You are not permitted to reproduce, distribute, modify, or use our content without prior written permission. Unauthorized use of our intellectual property may result in legal action.
Prohibited Activities
Users of this Website agree NOT to:
- Engage in fraudulent, illegal, or harmful activities.
- Use automated tools (scrapers, bots) to collect data or interfere with site operations.
- Upload or share any material that contains viruses, spam, or malicious code.
- Attempt to disrupt the security, integrity, or performance of our Website.
- Use false information or impersonate another person.
Any breach of these prohibitions may result in legal action and termination of access to our website.
Third-Party Links & Services
Our website may contain links to third-party websites or services. These links are provided for convenience only, and Xemsis is not responsible for the content, security, or privacy policies of these external sites. Users access third-party links at their own risk.
Limitation of Liability
To the maximum extent permitted by law:
- Xemsis shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this Website.
- We do not guarantee that the Website will always be uninterrupted, secure, or error-free.
- We shall not be responsible for any allergic reactions, skin irritations, or adverse effects caused by our skincare products. Customers are advised to read the ingredients list and consult a dermatologist before use.
Indemnification
You agree to indemnify and hold Xemsis, its affiliates, and employees harmless from any claims, losses, liabilities, damages, or expenses resulting from:
- Your violation of these Terms.
- Your misuse of our Website or products.
- Any third-party claim arising from your actions.
Termination
Xemsis reserves the right to:
- Suspend or terminate accounts that violate these Terms.
- Deny access to any user engaged in fraudulent or harmful activities.
- Remove content that is inappropriate, defamatory, or in violation of the law.
Upon termination, users must cease all use of the Website immediately.
Governing Law & Dispute Resolution
These Terms shall be governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India. For any disputes, parties agree to first attempt resolution through good faith negotiations before seeking legal recourse. If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the arbitration venue in Mumbai, India.
Changes to These Terms
We reserve the right to update these Terms at any time. Significant changes will be notified via email or a website notice. Continued use of the Website after modifications constitutes acceptance of the updated Terms.
Contact Information
For any questions or concerns regarding these Terms, please contact us at:
- Email: info@xemsis.com
- Website: https://xemsis.com
- Address: XEMEX Towers, Plot No : 34, Manikodi Srinivasan Nagar, Perungudi, Chennai, Tamil Nadu 600096
Thank you for using Xemsis. We appreciate your trust in us!
